Terms & Conditions

1. Introduction

These Terms constitute a legally binding agreement between you ("User" or "you") and GROWINFINITY GLOBAL PRIVATE LIMITED, the owner of www.softgenious.com, located at WeWork Raheja Woods, Pune, Situated at Ground floor, Raheja Woods, Kalyani Nagar, Pune, Maharashtra 411006 ("Company," "we," "us," or "our").

2. Acceptance of Terms

By accessing or using the Website, downloading, purchasing, or subscribing to our software solutions, you confirm that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations.

3. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website or our software after any such changes constitutes your acceptance of the new Terms.

4. Description of Services

www.softgenious.com, owned by GROWINFINITY GLOBAL PRIVATE LIMITED, provides software solutions including but not limited to billing software, CRM, WhatsApp automation, POS systems, and other digital products. We may also provide customization, support, and integration services as part of our offerings. We reserve the right to modify or discontinue the Website, our software products, or services at any time without prior notice.

5. Fees and Payment

All fees for our software and services are clearly mentioned on the Website or communicated at the time of purchase. By purchasing or subscribing, you agree to pay the applicable fees. Taxes, where applicable, will be added to the total price.

6. License & Usage Rights

Upon successful purchase or subscription, we grant you a limited, non-exclusive, non-transferable license to use our software as per the agreed terms. You may not copy, modify, reverse engineer, resell, or redistribute our software without written consent.

7. Refund & Cancellation Policy

Since software and digital products are non-tangible, all sales are final and non-refundable. However, if a technical issue prevents you from accessing the product or service, we may, at our discretion, provide support, replacement, or adjustment towards other services. Subscription plans may be canceled as per the terms specified at the time of purchase.

8. Eligibility

You must be at least 18 years old to use this Website or purchase our software. By using the Website, you represent and warrant that you meet this eligibility requirement.

9. User Obligations

10. Prohibited Activities

11. Intellectual Property Rights

All software, content, trademarks, designs, source codes, and related materials are the property of GROWINFINITY GLOBAL PRIVATE LIMITED or its licensors and are protected under applicable intellectual property laws. You are granted only a limited right to use the software, not ownership.

12. Privacy Policy

Your use of the Website and software is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect and process your information.

13. Third-Party Links & Integrations

Our software may integrate with third-party platforms or contain links to third-party websites. We are not responsible for the availability, content, or practices of such third-party services. Use them at your own risk.

14. Disclaimer of Warranties

The Website and software are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding uninterrupted service, error-free operation, or fitness for a particular purpose.

15. Limitation of Liability

In no event shall GROWINFINITY GLOBAL PRIVATE LIMITED or www.softgenious.com be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our Website, software, or services.

16. Indemnification

You agree to indemnify and hold harmless GROWINFINITY GLOBAL PRIVATE LIMITED, its affiliates, employees, and partners from any claims, damages, or liabilities resulting from your misuse of the Website, software, or breach of these Terms.

17. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra.

18. Termination

We reserve the right to suspend or terminate your access to our Website or software at any time, without prior notice, for violation of these Terms or misuse of our services.

19. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to remain valid and enforceable.

20. Entire Agreement

These Terms constitute the entire agreement between you and GROWINFINITY GLOBAL PRIVATE LIMITED regarding your use of www.softgenious.com and our software solutions.

21. Contact Information

For any questions or concerns about these Terms, please contact us at:
www.softgenious.com
GROWINFINITY GLOBAL PRIVATE LIMITED
WeWork Raheja Woods, Pune, Situated at Ground floor, Raheja Woods, Kalyani Nagar, Pune, Maharashtra 411006
Email: support@softgenious.com